Privacy Policy

Introduction

• We are committed to protecting your personal data when you use our platform, Vave Casino.
• This Privacy Policy explains how we collect, use, store, and protect the information you share with us.
• We believe transparency is key, so please take a moment to read through this policy carefully.

Purpose of the Privacy Policy

• The purpose is to inform you about your data rights and how our platform handles personal information.
• By using our services, you consent to the practices described in this policy.

Scope of Application

• This Privacy Policy applies to all users of our platform, including website visitors, service users, and other interactions.
• Use of our platform implies agreement to this policy, so please review it carefully before proceeding.

Consent Clause

• By using our site and services, you consent to the practices described in this Privacy Policy.
• We may update this policy from time to time, so please check back periodically for any changes.

Data We Collect

• Personal Information: Name, Email, Date of birth, Address, Contact details
• Account Info: Username, Password, Payment method information, Account history
• Technical Data: Device type, IP address, Browser type/version, Cookies
• Usage Data: Site activity logs, Login records, Game interactions and preferences

How We Use Your Data

• Creating and managing accounts – to set up and maintain your account
• Processing deposits and withdrawals – to facilitate financial transactions
• Providing customer support – to assist you with any questions or issues
• Bonus eligibility and responsible gambling monitoring – compliance and player safety
• Improving the site and personalizing the user experience – enhancing services and tailoring to preferences
• Fulfilling legal and regulatory obligations – AML and KYC requirements

Cookies and Tracking

• Essential cookies – for site functionality, authentication, security
• Analytics cookies – to track usage patterns and improve services
• Marketing cookies – to deliver targeted advertising

You can manage or disable cookies through browser settings. Disabling some cookies may affect functionality.

Legal Basis for Processing

• Contractual necessity – to fulfill our obligations
• Legal obligations – to comply with laws and regulations
• Legitimate interests – responsible gaming and compliance
• User consent – explicit agreement for specific purposes

Data Sharing and Disclosure

• Payment processors
• Gaming providers
• Other service providers

We do not sell personal data. Disclosure may occur if legally required or to protect our rights.

Data Storage and Retention

• Data stored securely during your relationship with us
• Retention varies depending on type of data and applicable laws
• We take reasonable steps to ensure accuracy and confidentiality

Security Measures

• SSL encryption – for secure online transactions
• Access controls – limit access to authorized personnel
• Authentication processes – verify user identities and secure login
• Monitoring – detect and prevent threats

Your Rights

• Access, update, or delete your data
• Withdraw consent or object to processing

Contact our support team at support@ert to exercise your rights.

International Data Transfers

• Data may be transferred outside your country or within the EEA
• We use standard contractual clauses for protection

Third-Party Services

• External links or services may have their own privacy policies
• We are not responsible for external content or practices

Policy Updates

• We may update this Privacy Policy periodically
• Users will be notified via prominent notice on the site
• Continued use means acceptance of changes

For questions, contact us at support@ert.